<p><strong>Plan:</strong> Growth and Enterprise.</p>
<h2>How it helps</h2>
<ul>
<li>You get fewer alerts for carts you can't fulfil.</li>
<li>You can use a separate rule for each market, with its own subject and discount.</li>
</ul>
<h2>Set it up</h2>
<ol>
<li>In <strong>Settings → Email alerts</strong>, find <strong>Filter alerts by country</strong> in the main rule, or inside any extra rule.</li>
<li>Choose <strong>Only these countries</strong> or <strong>All except these countries</strong>. <strong>All countries</strong> turns the filter off.</li>
<li>Under <strong>Add countries</strong>, search for and add countries.</li>
<li>Click <strong>Save</strong>.</li>
</ol>
<h2>Good to know</h2>
<ul>
<li>Pick at least one country, otherwise the filter is ignored.</li>
<li>With <strong>Only these countries</strong>, carts with an unknown country are skipped. With <strong>All except these countries</strong>, they're still alerted.</li>
<li>The country is the one Cart Whisper recorded for the cart, which may not match the shipping address.</li>
</ul>
<h2>Troubleshooting</h2>
<ul>
<li><strong>Fewer alerts than expected:</strong> many carts may have no country recorded. Try <strong>All except these countries</strong> instead.</li>
</ul>
<h2>Related guides</h2>
<ul>
<li><a href="https://help.cartwhisper.com/articles/multiple-alert-rules-and-results-per-rule-f4ee30-ancoe">Multiple alert rules and results per rule</a></li>
<li><a href="https://help.cartwhisper.com/articles/high-value-cart-alerts-f4ee30-ycvcm">High-value cart alerts: email your team about big idle carts</a></li>
</ul>

Alert only on carts from the countries you choose, or exclude countries you don't serve.

**Plan:** Growth and Enterprise.

## How it helps

* You get fewer alerts for carts you can't fulfil.
* You can use a separate rule for each market, with its own subject and discount.

## Set it up

1. In **Settings → Email alerts**, find **Filter alerts by country** in the main rule, or inside any extra rule.
2. Choose **Only these countries** or **All except these countries**. **All countries** turns the filter off.
3. Under **Add countries**, search for and add countries.
4. Click **Save**.

## Good to know

* Pick at least one country, otherwise the filter is ignored.
* With **Only these countries**, carts with an unknown country are skipped. With **All except these countries**, they're still alerted.
* The country is the one Cart Whisper recorded for the cart, which may not match the shipping address.

## Troubleshooting

* **Fewer alerts than expected:** many carts may have no country recorded. Try **All except these countries** instead.

## Related guides

* [Multiple alert rules and results per rule](https://help.cartwhisper.com/articles/multiple-alert-rules-and-results-per-rule-f4ee30-ancoe)
* [High-value cart alerts: email your team about big idle carts](https://help.cartwhisper.com/articles/high-value-cart-alerts-f4ee30-ycvcm)

<p><strong>Plan:</strong> Growth and Enterprise.</p>
<h2>How it helps</h2>
<ul>
<li>You get fewer alerts for carts you can't fulfil.</li>
<li>You can use a separate rule for each market, with its own subject and discount.</li>
</ul>
<h2>Set it up</h2>
<ol>
<li>In <strong>Settings → Email alerts</strong>, find <strong>Filter alerts by country</strong> in the main rule, or inside any extra rule.</li>
<li>Choose <strong>Only these countries</strong> or <strong>All except these countries</strong>. <strong>All countries</strong> turns the filter off.</li>
<li>Under <strong>Add countries</strong>, search for and add countries.</li>
<li>Click <strong>Save</strong>.</li>
</ol>
<h2>Good to know</h2>
<ul>
<li>Pick at least one country, otherwise the filter is ignored.</li>
<li>With <strong>Only these countries</strong>, carts with an unknown country are skipped. With <strong>All except these countries</strong>, they're still alerted.</li>
<li>The country is the one Cart Whisper recorded for the cart, which may not match the shipping address.</li>
</ul>
<h2>Troubleshooting</h2>
<ul>
<li><strong>Fewer alerts than expected:</strong> many carts may have no country recorded. Try <strong>All except these countries</strong> instead.</li>
</ul>

Filter alerts by country

<p><strong>Plan:</strong> Growth and Enterprise.</p>
<h2>How it helps</h2>
<ul>
<li>You get fewer alerts for carts you can't fulfil.</li>
<li>You can use a separate rule for each market, with its own subject and discount.</li>
</ul>
<h2>Set it up</h2>
<ol>
<li>In <strong>Settings → Email alerts</strong>, find <strong>Filter alerts by country</strong> in the main rule, or inside any extra rule.</li>
<li>Choose <strong>Only these countries</strong> or <strong>All except these countries</strong>. <strong>All countries</strong> turns the filter off.</li>
<li>Under <strong>Add countries</strong>, search for and add countries.</li>
<li>Click <strong>Save</strong>.</li>
</ol>
<h2>Good to know</h2>
<ul>
<li>Pick at least one country, otherwise the filter is ignored.</li>
<li>With <strong>Only these countries</strong>, carts with an unknown country are skipped. With <strong>All except these countries</strong>, they're still alerted.</li>
<li>The country is the one Cart Whisper recorded for the cart, which may not match the shipping address.</li>
</ul>
<h2>Troubleshooting</h2>
<ul>
<li><strong>Fewer alerts than expected:</strong> many carts may have no country recorded. Try <strong>All except these countries</strong> instead.</li>
</ul>
<h2>Related guides</h2>
<ul>
<li><a href="https://help.cartwhisper.com/articles/multiple-alert-rules-and-results-per-rule-f4ee30-ancoe">Multiple alert rules and results per rule</a></li>
<li><a href="https://help.cartwhisper.com/articles/high-value-cart-alerts-email-your-team-about-big-idle-carts-f4ee30-ycvcm">High-value cart alerts: email your team about big idle carts</a></li>
</ul>

Set cart-value thresholds, notify your team and configure shopper recovery emails.

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