<p><strong>Plan:</strong> Enterprise.</p>
<h2>How it helps</h2>
<ul>
<li>Use your own Klaviyo templates, branding and multi-step flows for high-value carts.</li>
<li>The event includes the cart value and currency, item count, items (title, quantity, price, image), country and rule name. You can use them in segments and to personalise emails.</li>
</ul>
<h2>Set it up</h2>
<ol>
<li>In Klaviyo, go to <strong>Settings → API keys</strong> and create a private API key with <strong>Events: write</strong> and <strong>Profiles: write</strong> access.</li>
<li>In Cart Whisper, go to <strong>Settings → Email alerts → Integrations</strong>, tick <strong>Send events to Klaviyo</strong>, paste the key into <strong>Klaviyo private API key</strong> and click <strong>Save</strong>.</li>
<li>In Klaviyo, create a flow that uses the metric <strong>Cart Whisper High-Value Cart</strong> as its trigger. The metric appears after the first event is sent.</li>
<li>For extra rules, tick <strong>Klaviyo</strong> on each rule that should send events.</li>
</ol>
<h2>Good to know</h2>
<ul>
<li>Events are only sent for shoppers whose email we know. Cart Whisper doesn't check marketing consent before sending events, so set consent filters in your Klaviyo flow.</li>
<li>Each cart sends one event per rule.</li>
</ul>
<h2>Troubleshooting</h2>
<ul>
<li><strong>You see "Review Klaviyo settings":</strong> the key is wrong, has been revoked or doesn't have the right access. Paste a new key and save.</li>
<li><strong>No metric in Klaviyo:</strong> no qualifying cart with a known email has been sent yet.</li>
</ul>
<h2>Related guides</h2>
<ul>
<li><a href="https://help.cartwhisper.com/articles/recovery-emails-to-shoppers-f4ee30-ehrpv">Recovery emails to shoppers</a></li>
<li><a href="https://help.cartwhisper.com/articles/recovery-email-results-and-the-activity-log-f4ee30-1enqu">Recovery email results and the activity log</a></li>
</ul>

Send a "Cart Whisper High-Value Cart" event to Klaviyo and use it to trigger your own flows.

**Plan:** Enterprise.

## How it helps

* Use your own Klaviyo templates, branding and multi-step flows for high-value carts.
* The event includes the cart value and currency, item count, items (title, quantity, price, image), country and rule name. You can use them in segments and to personalise emails.

## Set it up

1. In Klaviyo, go to **Settings → API keys** and create a private API key with **Events: write** and **Profiles: write** access.
2. In Cart Whisper, go to **Settings → Email alerts → Integrations**, tick **Send events to Klaviyo**, paste the key into **Klaviyo private API key** and click **Save**.
3. In Klaviyo, create a flow that uses the metric **Cart Whisper High-Value Cart** as its trigger. The metric appears after the first event is sent.
4. For extra rules, tick **Klaviyo** on each rule that should send events.

## Good to know

* Events are only sent for shoppers whose email we know. Cart Whisper doesn't check marketing consent before sending events, so set consent filters in your Klaviyo flow.
* Each cart sends one event per rule.

## Troubleshooting

* **You see "Review Klaviyo settings":** the key is wrong, has been revoked or doesn't have the right access. Paste a new key and save.
* **No metric in Klaviyo:** no qualifying cart with a known email has been sent yet.

## Related guides

* [Recovery emails to shoppers](https://help.cartwhisper.com/articles/recovery-emails-to-shoppers-f4ee30-ehrpv)
* [Recovery email results and the activity log](https://help.cartwhisper.com/articles/recovery-email-results-and-the-activity-log-f4ee30-1enqu)

<p><strong>Plan:</strong> Enterprise.</p>
<h2>How it helps</h2>
<ul>
<li>Use your own Klaviyo templates, branding and multi-step flows for high-value carts.</li>
<li>The event includes the cart value and currency, item count, items (title, quantity, price, image), country and rule name. You can use them in segments and to personalise emails.</li>
</ul>
<h2>Set it up</h2>
<ol>
<li>In Klaviyo, go to <strong>Settings → API keys</strong> and create a private API key with <strong>Events: write</strong> and <strong>Profiles: write</strong> access.</li>
<li>In Cart Whisper, go to <strong>Settings → Email alerts → Integrations</strong>, tick <strong>Send events to Klaviyo</strong>, paste the key into <strong>Klaviyo private API key</strong> and click <strong>Save</strong>.</li>
<li>In Klaviyo, create a flow that uses the metric <strong>Cart Whisper High-Value Cart</strong> as its trigger. The metric appears after the first event is sent.</li>
<li>For extra rules, tick <strong>Klaviyo</strong> on each rule that should send events.</li>
</ol>
<h2>Good to know</h2>
<ul>
<li>Events are only sent for shoppers whose email we know. Cart Whisper doesn't check marketing consent before sending events, so set consent filters in your Klaviyo flow.</li>
<li>Each cart sends one event per rule.</li>
</ul>
<h2>Troubleshooting</h2>
<ul>
<li><strong>You see "Review Klaviyo settings":</strong> the key is wrong, has been revoked or doesn't have the right access. Paste a new key and save.</li>
<li><strong>No metric in Klaviyo:</strong> no qualifying cart with a known email has been sent yet.</li>
</ul>

Send high-value carts to Klaviyo

Connect Slack or Klaviyo and set up your own email provider.

Was this article helpful?