<p>Cart Whisper is billed through Shopify, so charges appear on your Shopify invoice. You don't need a separate card or account.</p>
<h2>Plans</h2>
<table>
<thead>
<tr>
<th>Plan</th>
<th>Price</th>
<th>Carts included each month</th>
<th>Additional carts</th>
<th>Cart history</th>
</tr>
</thead>
<tbody>
<tr>
<td>Business</td>
<td>$9.99/month</td>
<td>500</td>
<td>Not available</td>
<td>14 days</td>
</tr>
<tr>
<td>Growth</td>
<td>$39.99/month</td>
<td>2,500</td>
<td>$8 per additional 500 carts</td>
<td>60 days</td>
</tr>
<tr>
<td>Enterprise</td>
<td>$99/month</td>
<td>7,000</td>
<td>$6 per additional 500 carts</td>
<td>90 days</td>
</tr>
</tbody>
</table>
<p>All charges are in USD. Growth and Enterprise add advanced analytics. The plan cards in the app list each plan's full features, including email alert features.</p>
<h2>Free trial</h2>
<p>The public plans advertise a 7-day free trial for eligible new customers. You won't be charged until the trial ends. If you've already used a trial, the <strong>Plans</strong> page in the app tells you, and a plan change starts billing straight away.</p>
<h2>Choosing or changing a plan</h2>
<ol>
<li>Open Cart Whisper and go to <strong>Settings → Billing</strong>.</li>
<li>Choose a plan.</li>
<li>Shopify shows an approval screen with the exact price and any usage terms. Approve it to start the plan.</li>
</ol>
<p>The Shopify approval screen is the final word on what you'll pay.</p>
<h2>How usage charges work</h2>
<ul>
<li>Each plan includes a monthly number of carts.</li>
<li>On Growth and Enterprise, carts above your allowance are billed in blocks of 500 as usage charges. You approve a spending cap with Shopify, and Cart Whisper can't charge beyond it without asking you again.</li>
<li>Cart counts in filtered views are not a complete billing audit. If a count or charge looks wrong, send support the billing period and relevant Cart IDs so it can be checked against the actual Shopify charge records.</li>
</ul>
<h2>Custom and older plans</h2>
<p>If your pricing was agreed with us directly, the <strong>Plans</strong> page shows <em>You're on a custom plan</em>. Do not switch plans without checking with us first: the app warns that switching to a public plan can end your agreed pricing. Older subscriptions may also differ from the public table above; use your approved subscription terms.</p>
<h2>Questions about a charge?</h2>
<p>Email support@cartwhisper.com with your store URL and the charge you'd like to check. We'll review your usage with you.</p>
<h2>Related guides</h2>
<ul>
<li><a href="https://help.cartwhisper.com/articles/contact-cart-whisper-support-f4ee30-e579d">Contact Cart Whisper support</a></li>
<li><a href="https://help.cartwhisper.com/articles/high-value-cart-alerts-f4ee30-ycvcm">High-value cart alerts: email your team about big idle carts</a></li>
</ul>

How Cart Whisper plans, the free trial, cart limits and usage charges work, and where to see your own pricing.

Cart Whisper is billed through Shopify, so charges appear on your Shopify invoice. You don't need a separate card or account.

## Plans

|Plan|Price|Carts included each month|Additional carts|Cart history|
|---|---|---|---|---|
|Business|$9.99/month|500|Not available|14 days|
|Growth|$39.99/month|2,500|$8 per additional 500 carts|60 days|
|Enterprise|$99/month|7,000|$6 per additional 500 carts|90 days|

All charges are in USD. Growth and Enterprise add advanced analytics. The plan cards in the app list each plan's full features, including email alert features.

## Free trial

The public plans advertise a 7-day free trial for eligible new customers. You won't be charged until the trial ends. If you've already used a trial, the **Plans** page in the app tells you, and a plan change starts billing straight away.

## Choosing or changing a plan

1. Open Cart Whisper and go to **Settings → Billing**.
2. Choose a plan.
3. Shopify shows an approval screen with the exact price and any usage terms. Approve it to start the plan.

The Shopify approval screen is the final word on what you'll pay.

## How usage charges work

* Each plan includes a monthly number of carts.
* On Growth and Enterprise, carts above your allowance are billed in blocks of 500 as usage charges. You approve a spending cap with Shopify, and Cart Whisper can't charge beyond it without asking you again.
* Cart counts in filtered views are not a complete billing audit. If a count or charge looks wrong, send support the billing period and relevant Cart IDs so it can be checked against the actual Shopify charge records.

## Custom and older plans

If your pricing was agreed with us directly, the **Plans** page shows *You're on a custom plan*. Do not switch plans without checking with us first: the app warns that switching to a public plan can end your agreed pricing. Older subscriptions may also differ from the public table above; use your approved subscription terms.

## Questions about a charge?

Email support@cartwhisper.com with your store URL and the charge you'd like to check. We'll review your usage with you.

## Related guides

* [Contact Cart Whisper support](https://help.cartwhisper.com/articles/contact-cart-whisper-support-f4ee30-e579d)
* [High-value cart alerts: email your team about big idle carts](https://help.cartwhisper.com/articles/high-value-cart-alerts-f4ee30-ycvcm)

<p class="PlaygroundEditorTheme__paragraph" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold">BUSINESS PLAN:</strong></b></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold">Price: $9.99/month</strong></b></p><h2 class="PlaygroundEditorTheme__h2"><br></h2><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem"><b><strong class="PlaygroundEditorTheme__textBold">Monthly Usage: Handle up to 500 carts per month</strong></b></li><li value="2" class="PlaygroundEditorTheme__listItem"><span>Cart History: Keep a record of your cart data for 30 days, allowing for in-depth analysis</span></li><li value="3" class="PlaygroundEditorTheme__listItem"><span>Advanced Cart Tracking: Get a deeper understanding of cart behaviour and trends</span></li><li value="4" class="PlaygroundEditorTheme__listItem"><span>Tailored Widget on Cart Page: Customize the widget to match your store's branding and needs</span></li><li value="5" class="PlaygroundEditorTheme__listItem"><span>Exit-Intent Pop-ups: Utilize exit-intent pop-ups to recover potential sales</span></li><li value="6" class="PlaygroundEditorTheme__listItem"><span>Advanced Reports: Comprehensive reporting tools to monitor and optimize your cart performance.</span></li></ul><p class="PlaygroundEditorTheme__paragraph"><br></p><p class="PlaygroundEditorTheme__paragraph"><br></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold">GROWTH PLAN:</strong></b><br><b><strong class="PlaygroundEditorTheme__textBold">Price: $39.99/month</strong></b><br><span>2,500 carts included in base price + $40 per additional 2,500 carts.</span></p><p class="PlaygroundEditorTheme__paragraph"><br></p><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem"><span>Cart History: Keep an extensive 60-day cart history for detailed insights</span></li><li value="2" class="PlaygroundEditorTheme__listItem"><span>Premium Real-Time Insights: Receive real-time data and advanced analytics to make informed decisions</span></li><li value="3" class="PlaygroundEditorTheme__listItem"><span>Fully Customizable Exit Intent Pop-ups: Craft customized exit-intent pop-ups that resonate with your audience</span></li><li value="4" class="PlaygroundEditorTheme__listItem"><span>Customer Support: Benefit from dedicated customer support to assist you with any issues or questions</span></li><li value="5" class="PlaygroundEditorTheme__listItem"><span>Tailored Widget on Cart Page: Enjoy the flexibility of tailoring the widget to your brand's specifications.</span></li></ul><p class="PlaygroundEditorTheme__paragraph"><br></p><h2 class="PlaygroundEditorTheme__h2" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold">ENTERPRISE PLAN:</strong></b></h2><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold">Price: $299.99/month</strong></b></p><p class="PlaygroundEditorTheme__paragraph"><br></p><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem"><b><strong class="PlaygroundEditorTheme__textBold">Monthly Usage: Designed to accommodate up to 20,000 carts per month</strong></b></li><li value="2" class="PlaygroundEditorTheme__listItem"><span>Cart History: Maintain an extensive 120-day cart history for thorough analysis</span></li><li value="3" class="PlaygroundEditorTheme__listItem"><span>All Enterprise-Grade Features: Access all premium features tailored for large enterprises</span></li><li value="4" class="PlaygroundEditorTheme__listItem"><span>Dedicated Account Manager: Get personalized assistance and guidance with a dedicated account manager</span></li><li value="5" class="PlaygroundEditorTheme__listItem"><span>Tailored Solutions: Customized solutions to meet the unique needs of your enterprise</span></li><li value="6" class="PlaygroundEditorTheme__listItem"><span>Scalability: Easily scale your cart management to match the demands of your enterprise.</span></li></ul><p class="PlaygroundEditorTheme__paragraph" style="text-align: justify;"><br></p>

Billing & Charges

<p class="PlaygroundEditorTheme__paragraph" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold">BUSINESS PLAN:</strong></b></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold">Price: $9.99/month</strong></b></p><h2 class="PlaygroundEditorTheme__h2"><br></h2><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem"><b><strong class="PlaygroundEditorTheme__textBold">Monthly Usage: Handle up to 500 carts per month</strong></b></li><li value="2" class="PlaygroundEditorTheme__listItem"><span>Cart History: Keep a record of your cart data for 30 days, allowing for in-depth analysis</span></li><li value="3" class="PlaygroundEditorTheme__listItem"><span>Advanced Cart Tracking: Get a deeper understanding of cart behaviour and trends</span></li><li value="4" class="PlaygroundEditorTheme__listItem"><span>Tailored Widget on Cart Page: Customize the widget to match your store's branding and needs</span></li><li value="5" class="PlaygroundEditorTheme__listItem"><span>Exit-Intent Pop-ups: Utilize exit-intent pop-ups to recover potential sales</span></li><li value="6" class="PlaygroundEditorTheme__listItem"><span>Advanced Reports: Comprehensive reporting tools to monitor and optimize your cart performance.</span></li></ul><p class="PlaygroundEditorTheme__paragraph"><br></p><p class="PlaygroundEditorTheme__paragraph"><br></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold">GROWTH PLAN:</strong></b><br><b><strong class="PlaygroundEditorTheme__textBold">Price: $39.99/month</strong></b><br><span>2,500 carts included in base price + $40 per additional 2,500 carts.</span></p><p class="PlaygroundEditorTheme__paragraph"><br></p><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem"><span>Cart History: Keep an extensive 60-day cart history for detailed insights</span></li><li value="2" class="PlaygroundEditorTheme__listItem"><span>Premium Real-Time Insights: Receive real-time data and advanced analytics to make informed decisions</span></li><li value="3" class="PlaygroundEditorTheme__listItem"><span>Fully Customizable Exit Intent Pop-ups: Craft customized exit-intent pop-ups that resonate with your audience</span></li><li value="4" class="PlaygroundEditorTheme__listItem"><span>Customer Support: Benefit from dedicated customer support to assist you with any issues or questions</span></li><li value="5" class="PlaygroundEditorTheme__listItem"><span>Tailored Widget on Cart Page: Enjoy the flexibility of tailoring the widget to your brand's specifications.</span></li></ul><p class="PlaygroundEditorTheme__paragraph"><br></p><h2 class="PlaygroundEditorTheme__h2" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold" style="background-color: rgb(255, 255, 255); color: rgb(0, 0, 0);">ENTERPRISE PLAN:</strong></b></h2><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold">Price: $299.99/month</strong></b></p><p class="PlaygroundEditorTheme__paragraph"><br></p><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem"><b><strong class="PlaygroundEditorTheme__textBold">Monthly Usage: Designed to accommodate up to 20,000 carts per month</strong></b></li><li value="2" class="PlaygroundEditorTheme__listItem"><span>Cart History: Maintain an extensive 120-day cart history for thorough analysis</span></li><li value="3" class="PlaygroundEditorTheme__listItem"><span>All Enterprise-Grade Features: Access all premium features tailored for large enterprises</span></li><li value="4" class="PlaygroundEditorTheme__listItem"><span>Dedicated Account Manager: Get personalized assistance and guidance with a dedicated account manager</span></li><li value="5" class="PlaygroundEditorTheme__listItem"><span>Tailored Solutions: Customized solutions to meet the unique needs of your enterprise</span></li><li value="6" class="PlaygroundEditorTheme__listItem"><span>Scalability: Easily scale your cart management to match the demands of your enterprise.</span></li></ul><p class="PlaygroundEditorTheme__paragraph" style="text-align: justify;"><br></p>

<p class="PlaygroundEditorTheme__paragraph"><br></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold" style="white-space: pre-wrap;">BUSINESS PLAN:</strong></b></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold" style="white-space: pre-wrap;">Price: $9.99/month</strong></b></p><h2 class="PlaygroundEditorTheme__h2"><br></h2><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem"><b><strong class="PlaygroundEditorTheme__textBold" style="white-space: pre-wrap;">Monthly Usage: 00 carts per month</strong></b></li><li value="2" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Cart History: Keep a record of your cart data for 30 days, allowing for in-depth analysis</span></li><li value="3" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Advanced Cart Tracking: Get a deeper understanding of cart behaviour and trends</span></li><li value="4" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Tailored Widget on Cart Page: Customize the widget to match your store's branding and needs</span></li><li value="5" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Exit-Intent Pop-ups: Utilize exit-intent pop-ups to recover potential sales</span></li><li value="6" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Advanced Reports: Comprehensive reporting tools to monitor and optimize your cart performance.</span></li></ul><p class="PlaygroundEditorTheme__paragraph"><br></p><p class="PlaygroundEditorTheme__paragraph"><br></p><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold" style="white-space: pre-wrap;">GROWTH PLAN:</strong></b><br><b><strong class="PlaygroundEditorTheme__textBold" style="white-space: pre-wrap;">Price: $39.99/month</strong></b><br><span style="white-space: pre-wrap;">2,500 carts included in base price + $40 per additional 2,500 carts.</span></p><p class="PlaygroundEditorTheme__paragraph"><br></p><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Cart History: Keep an extensive 60-day cart history for detailed insights</span></li><li value="2" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Premium Real-Time Insights: Receive real-time data and advanced analytics to make informed decisions</span></li><li value="3" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Fully Customizable Exit Intent Pop-ups: Craft customized exit-intent pop-ups that resonate with your audience</span></li><li value="4" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Customer Support: Benefit from dedicated customer support to assist you with any issues or questions</span></li><li value="5" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Tailored Widget on Cart Page: Enjoy the flexibility of tailoring the widget to your brand's specifications.</span></li></ul><p class="PlaygroundEditorTheme__paragraph"><br></p><h2 class="PlaygroundEditorTheme__h2" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold" style="white-space: pre-wrap;">ENTERPRISE PLAN:</strong></b></h2><p class="PlaygroundEditorTheme__paragraph" dir="ltr"><b><strong class="PlaygroundEditorTheme__textBold" style="white-space: pre-wrap;">Price: $299.99/month</strong></b></p><p class="PlaygroundEditorTheme__paragraph"><br></p><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem"><b><strong class="PlaygroundEditorTheme__textBold" style="white-space: pre-wrap;">Monthly Usage: 20,000 carts per month</strong></b></li><li value="2" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Cart History: Maintain an extensive 120-day cart history for thorough analysis</span></li><li value="3" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">All Enterprise-Grade Features: Access all premium features tailored for large enterprises</span></li><li value="4" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Dedicated Account Manager: Get personalized assistance and guidance with a dedicated account manager</span></li><li value="5" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Tailored Solutions: Customized solutions to meet the unique needs of your enterprise</span></li><li value="6" class="PlaygroundEditorTheme__listItem"><span style="white-space: pre-wrap;">Scalability: Easily scale your cart management to match the demands of your enterprise.</span></li></ul><p class="PlaygroundEditorTheme__paragraph" style="text-align: justify;"><br></p>

<p>Cart Whisper is billed through Shopify, so charges appear on your Shopify invoice. You don't need a separate card or account.</p>
<h2>Plans</h2>
<table>
<thead>
<tr>
<th>Plan</th>
<th>Price</th>
<th>Carts included each month</th>
<th>Additional carts</th>
<th>Cart history</th>
</tr>
</thead>
<tbody>
<tr>
<td>Business</td>
<td>$9.99/month</td>
<td>500</td>
<td>Not available</td>
<td>14 days</td>
</tr>
<tr>
<td>Growth</td>
<td>$39.99/month</td>
<td>2,500</td>
<td>$8 per additional 500 carts</td>
<td>60 days</td>
</tr>
<tr>
<td>Enterprise</td>
<td>$99/month</td>
<td>7,000</td>
<td>$6 per additional 500 carts</td>
<td>90 days</td>
</tr>
</tbody>
</table>
<p>All charges are in USD. Growth and Enterprise add advanced analytics. The plan cards in the app list each plan's full features, including email alert features.</p>
<h2>Free trial</h2>
<p>The public plans advertise a 7-day free trial for eligible new customers. You won't be charged until the trial ends. If you've already used a trial, the <strong>Plans</strong> page in the app tells you, and a plan change starts billing straight away.</p>
<h2>Choosing or changing a plan</h2>
<ol>
<li>Open Cart Whisper and go to <strong>Settings → Billing</strong>.</li>
<li>Choose a plan.</li>
<li>Shopify shows an approval screen with the exact price and any usage terms. Approve it to start the plan.</li>
</ol>
<p>The Shopify approval screen is the final word on what you'll pay.</p>
<h2>How usage charges work</h2>
<ul>
<li>Each plan includes a monthly number of carts.</li>
<li>On Growth and Enterprise, carts above your allowance are billed in blocks of 500 as usage charges. You approve a spending cap with Shopify, and Cart Whisper can't charge beyond it without asking you again.</li>
<li>Cart counts in filtered views are not a complete billing audit. If a count or charge looks wrong, send support the billing period and relevant Cart IDs so it can be checked against the actual Shopify charge records.</li>
</ul>
<h2>Custom and older plans</h2>
<p>If your pricing was agreed with us directly, the <strong>Plans</strong> page shows <em>You're on a custom plan</em>. Do not switch plans without checking with us first: the app warns that switching to a public plan can end your agreed pricing. Older subscriptions may also differ from the public table above; use your approved subscription terms.</p>
<h2>Questions about a charge?</h2>
<p>Email support@cartwhisper.com with your store URL and the charge you'd like to check. We'll review your usage with you.</p>

Billing and charges

<p>Cart Whisper is billed through Shopify, so charges appear on your Shopify invoice. You don't need a separate card or account.</p>
<h2>Plans</h2>
<table>
<thead>
<tr>
<th>Plan</th>
<th>Price</th>
<th>Carts included each month</th>
<th>Additional carts</th>
<th>Cart history</th>
</tr>
</thead>
<tbody>
<tr>
<td>Business</td>
<td>$9.99/month</td>
<td>500</td>
<td>Not available</td>
<td>14 days</td>
</tr>
<tr>
<td>Growth</td>
<td>$39.99/month</td>
<td>2,500</td>
<td>$8 per additional 500 carts</td>
<td>60 days</td>
</tr>
<tr>
<td>Enterprise</td>
<td>$99/month</td>
<td>7,000</td>
<td>$6 per additional 500 carts</td>
<td>90 days</td>
</tr>
</tbody>
</table>
<p>All charges are in USD. Growth and Enterprise add advanced analytics. The plan cards in the app list each plan's full features, including email alert features.</p>
<h2>Free trial</h2>
<p>The public plans advertise a 7-day free trial for eligible new customers. You won't be charged until the trial ends. If you've already used a trial, the <strong>Plans</strong> page in the app tells you, and a plan change starts billing straight away.</p>
<h2>Choosing or changing a plan</h2>
<ol>
<li>Open Cart Whisper and go to <strong>Settings → Billing</strong>.</li>
<li>Choose a plan.</li>
<li>Shopify shows an approval screen with the exact price and any usage terms. Approve it to start the plan.</li>
</ol>
<p>The Shopify approval screen is the final word on what you'll pay.</p>
<h2>How usage charges work</h2>
<ul>
<li>Each plan includes a monthly number of carts.</li>
<li>On Growth and Enterprise, carts above your allowance are billed in blocks of 500 as usage charges. You approve a spending cap with Shopify, and Cart Whisper can't charge beyond it without asking you again.</li>
<li>Cart counts in filtered views are not a complete billing audit. If a count or charge looks wrong, send support the billing period and relevant Cart IDs so it can be checked against the actual Shopify charge records.</li>
</ul>
<h2>Custom and older plans</h2>
<p>If your pricing was agreed with us directly, the <strong>Plans</strong> page shows <em>You're on a custom plan</em>. Do not switch plans without checking with us first: the app warns that switching to a public plan can end your agreed pricing. Older subscriptions may also differ from the public table above; use your approved subscription terms.</p>
<h2>Questions about a charge?</h2>
<p>Email support@cartwhisper.com with your store URL and the charge you'd like to check. We'll review your usage with you.</p>
<h2>Related guides</h2>
<ul>
<li><a href="https://help.cartwhisper.com/articles/contact-cart-whisper-support-f4ee30-e579d">Contact Cart Whisper support</a></li>
<li><a href="https://help.cartwhisper.com/articles/high-value-cart-alerts-email-your-team-about-big-idle-carts-f4ee30-ycvcm">High-value cart alerts: email your team about big idle carts</a></li>
</ul>

Understand plans and usage, get help and manage support access safely.

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